Refund Policy

60-Day Free Return & Refund Guarantee

sonnyangelusshop.com supports a 60-day free return service for all store products. Within 60 days after customers receive the goods, if you have product experience, matching or purchase demand adjustment problems, you can apply for free return processing, with no return fee charged.

Standard Refund Processing Cycle

After we receive and verify the returned products completely, the official refund process will be initiated. The refund will be successfully returned to the customer’s original payment account within 5 to 10 working days. The whole refund process is standardized and transparent, and we will fully follow the e-commerce service specifications to protect every customer’s legitimate shopping rights and interests.

Refund Application Rules

To ensure the smooth progress of return and refund, the returned products need to keep intact appearance, original packaging and normal usable state. We strictly abide by the fair after-sales principle, and provide flexible return and refund services for customers who meet the application conditions, bringing a risk-free shopping experience for users who purchase tactical safety lighting equipment on sonnyangelusshop.com.